Oceanarium SURVEY

Have you visited Oceanarium recently? We value your views - please take a few minutes to complete our customer survey. Leave us your details at the end of the survey to be entered into a monthly draw to win a family ticket (2 adults & 2 children) to Oceanarium.

QuestioNS


1. Gender

Female
Male

2. Date of birth (dd/mm/yyyy)

3. How many people were there in your party, including yourself?

4. And how do you all know each other? (mark the most accurate match)


Parents and Children
Extended Family (cousins, uncles & aunts etc)
Friends
Couple
Alone

5. Postcode

Country

6. Please rate the Oceanarium on a scale from 1 to 10, where 1 is the lowest and 10 is the highest.

Cleanliness of the displays
Cleanliness of the toilets
Easy accesses (train, roads, car parks, signposting)
Helpfulness of staff
Signs/ Information boards inside the attraction
Ticket price
Attraction's appeal for adults
Attraction's appeal for kids
Interactive Dive Cage
Our mascot - Razor
Talks / Presentations
Queue


7. Please rate the Offshore Cafe in terms of:

Food quality
Variety of products
Cleanliness
Speed of service
Price / Quality ratio
Overall satisfaction

8. Please rate the Cove gift shop in terms of:

Overall satisfaction
Variety of products
Customer service
Attractiveness of products
Price / Quality ratio

9. How likely is it you will visit us again?

10. How would you rate the Oceanarium price / Quality ratio?

11. What overall rating would you give the park?

12. Would you recommend the park to your friends and relatives?

13. Please enter the date of your visit (dd/mm/yyyy)

14. How long did you spend in the displays?

0-30 mins
31 - 60 mins
61-90 mins
91 + mins

15. How did you hear about the Oceanarium

Prompted by advertising or promotional offer
Passing by & saw building (impromptu visit)
Recommended by a friend or relative
Been before
Other

Other (Please specify) :

16. What advertising do you recall seeing before your visit

Oceanarium leaflet
Bus adverts
Bus shelter posters
Radio
Website
Landtrain
Magazine/newspaper
Other

Other (Please specify) :

17. Are you?

Local resident (within 30 mins drive)
Day tripper (further than 30 mins drive)
On holiday (staying 1+ night away from home)

18. If on holiday, where are you staying?

Hotel
B&B / Guest house
Self Catering or timeshare
Caravan / camping / holiday park
Other

Other (Please specify) :


Additional Comments or suggestions


THANK YOU VERY MUCH FOR YOUR COOPERATION.

Name


Email
Surname


Contact Mobile Number

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Oceanarium, the award winning Bournemouth Aquarium, is top of the list of where to go and what to do in Dorset. We are a fun, friendly, all weather attraction situated on the seafront, next to the pier. The Oceanarium is home to thousands of sea life creatures and welcomes families, schools, educational trips, group bookings and is a unique private hire venue. It provides disabled wheelchair access and is pushchair friendly. Bournemouth is one the largest tourist destinations on the south coast of England. Visit the Oceanarium for a great day trip out for all the family.